Willow valley is a great place for a couple or family getaway. The pools and kids play area at the main pool is awesome. Great restaurants to eat at as well. I believe they also offer many different package/stay plans as well. Overall a good deal for the money.

The staff was very friendly and effecient. When I asked for something we ran out of it was brought to our room within a reasonable amount of time. The room was exceptionally clean. Even the vent in the bathroom was spotless and free of dust. I have yet to be in a hotel, cheap or expensive, where the bathroom vent did not have dust in it. Willow Valley was the first. The resturant had a great breakfast buffet. We only stayed on night but we were very impressed with our stay and will stay there again.

one of the beds smelled like urine. it was overwhelming. the hotel desk clerck didn't seem very concerned about it. i won't be back.

Many amenities and close to Lancaster, PA - restaurants, Sights & Sounds, outlet shopping; restaurants on-site, pools on-site; very family friendly

Slightly outdated rooms - difficult to control air temperature in room.

Very enjoyable; accomodations were nice; food was very good.

Great hotel and restaurant services! We had a great time and we recomend it flr a family trip.

The innwas in a nice location for what we were there to do. It wasn't over priced and the grounds were decorated nicely for Christmas. People there were friendly

We went for a swim meet at a nearby college. The 3 large indoor pools were a great hit with all the younger kids on the team. Some of the other families stayed at different hotels - not next year - we'll all be at Willow Valley.

It would be nice if all of the rooms had a way to the pools without going outside - especially in winter !

Wi-fi did not work in my room only in the lobby.

Staff was very co-operative and the restaurant was very good.

Could use some room updates

Great location, lovely site, very friendly and helpful people

Bugs in the room. Waterbugs in the bathroom and cockroaches in the bedroom.

I like the idea of a restaurant directly in the hotel.

Rooms need to be updated and repaired

The hotel was amazing for the price and the bakery was also really cool. I will definitely use this hotel again. Well placed location wise and easy to find.

Staff very helpful and nice grounds

Room had dated furnishings, no microwave and a one cup coffee maker

Our expectations were based on our knowledge of Willow Valley in the 80's - sadly, they were not met.

Tiny vanity space near sink - no grab bars or soap/washcloth holders in tub - noisy fan connected to bathroom light - noisy air/heat flow - noisy location right by route 222 - lots of big trucks at night